Frequently Asked Questions

Orders and fulfillment

Where does my order ship from?
Orders ship directly from the approved partner assigned to that item. Some products ship within the United States and others ship from overseas. The package may show the partner, warehouse, or carrier name.

Will separate items arrive together?
Not always. Products from different partners can arrive in separate packages with separate tracking updates.

How quickly will my order arrive?
Timing varies by product and supplier. Use the estimate shown on the product page and at checkout, and allow extra time before a concert, trip, or event.

Fit and returns

How do I choose a size?
Use the measurements and fit notes on the individual product page. Sizing can vary by supplier. Contact us before ordering if you need help interpreting a chart.

How do I start a return?
Email info@gypsyrockshop.com within the stated return window and wait for approved instructions before shipping anything back.

Need help?

Email info@gypsyrockshop.com with the product name or order number. We will reply with the clearest information available from the fulfillment partner.